Folksam is a Swedish insurance company that offers a wide variety of insurance, savings and loan products to suit every need.
Quick facts about Folksam
- Folksam was founded in 1908
- We have about 4 million customers
- We settle 600 000 claims every year
- We are about 3 700 employees, 50% are women and 50% are men
- We have approximately 30 offices throughout Sweden
- Folksam Group´s premium income 2016 was SEK 47,9 billion
- We insure every second family home and every second person in Sweden
- We insure every fifth car in Sweden
- We are one of Sweden´s largest investment managers with a total of approximetly SEK 400 billion in assets
Folksams core values
Our customers are also our owners
Folksam is a mutual company meaning our customers are also our owners. The profit does not go to shareholders, it stays within the company and benefits us all. In co-operation with our customers we create and provide a variety of solutions for insurance, savings and loans, offering high quality, the greatest possible security and the best economic benefit. Primarily we satisfy the needs shared by many.
Our vision is to contribute to a long-term sustainable society where our customers feel secure. Our goal is to have the most satisfied customers in the insurance and pension industry.
Folksam offers a broad range of products that include personal insurance, savings and loans, householders’ and houseowners’ insurance, commercial insurance for cars, boats and pets as well as different types of group insurance for sport organisations, trade unions and other organisations.
Our social reponsibility
We contribute to a long-term sustainable social development trough research, information, debate and practical initiatives. We strive to help reduce accidents through a variety of preventive measures within areas such as Health, Environment and Traffic.
Our position as one of Sweden’s biggest asset managers allows us to influence the companies we invest in. We encourage them to take a greater responsibility for the environment, human rights and we do not invest in companies where any of the sales are generated from tobacco production or tobacco products.
Co-operation with popular movements
Folksam has from the start co-operated with the major popular movements in Sweden making it possible to reduce prices by offering group insurance. Through our group home insurance we have contributed to a significant change in the number of uninsured homes. Other group solutions are pension, group life, sickness and accident insurance.
Our beginning – the end of social injustice
Folksam was founded in 1908 as a response to great injustices. In the beginning of the 20th century there was a lack of insurance solutions for ordinary people with a low income on the Swedish market. Folksam changed this injustice and offered insurance to everyone and did so to a reasonable price.
If a customer is dissatisfied
If a customer is dissatisfied with Folksam, he or she can contact the Customer Ombudsman for an unbiased examination – free of charge. The Customer Ombudsman is appointed by the Annual General Meeting and act independently.